Returns & Exchanges
At Pininfarina Hybrid Watches, we strive for perfection in every timepiece; however, if you are not completely satisfied with your purchase, you may return your unworn watch within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log in to our online returns portal with your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully place the watch in its original Pininfarina luxury packaging, ensuring all protective films, manuals, and accessories are included to qualify for a full refund.
Secure Shipping
Attach the prepaid shipping label provided via our portal to your package and drop it off at any authorized courier location, ensuring the exterior is securely sealed.
Inspection and Refund
Once our master watchmakers verify the condition of the returned timepiece, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing